Overview
At Zero Rituals, we strive to ensure that you love every product you purchase from us.
If you are not completely satisfied, we’re here to help with a smooth and transparent return process.
Returns
We accept returns within 7 days of delivery under the following conditions:
- Product is unused, unopened, and in original packaging
- Product is damaged or defective on arrival
- Wrong product received
Non-Returnable Items
- Opened or used skincare products
- Items marked as “Final Sale”
- Products damaged due to misuse
Refund Process
Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund.
- Approved refunds are processed within 5–7 business days
- Refunds are credited to the original payment method
Exchange Policy
We currently offer exchanges only for damaged or incorrect items.
How to Initiate a Return
To initiate a return, contact our support team:
- Email: care@zerorituals.in
- Include Order ID + reason for return
Contact Us
If you have any questions about returns or refunds, feel free to reach out anytime at care@zerorituals.com.
